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Laboratory · Cicala since 1950

Our workshop:
where every detail matters.

Three generations of jewellers and watchmakers. An in-house laboratory for repairs, restoration, transformation. Only original parts. And always the right time to do things as they deserve.

Everything in-house In-house laboratory
Originals Only official parts
Three generations Cicala since 1950
Internal Cicala workshop — jewellery and watch repair in Genova

Two laboratories, one single care.

Watchmaking workshop
For your watches

Repairs and servicing with professional equipment for every brand, even those not sold by us. From battery replacement to complete movement servicing, always with original parts.

All repair and maintenance services.

Watches

Watchmaking services

All brands, even if not purchased from us. We work on quartz, automatic, and manual winding mechanical watches, both wrist and pocket.

  • Battery replacement with waterproofing check
  • Strap replacement and bracelet (in stock or custom-made)
  • Glass replacement — mineral, sapphire, plexiglass
  • Soldering of bracelets, lugs, buckles
  • Activation and regulation
  • Complete overhaul of the movement
  • Polishing of case and bracelet
  • Water resistance test with immersion machine
  • Restoration of vintage watches and vintage
Jewellery

Goldsmith services

Simple repairs and more complex interventions. We work with gold, silver, platinum, and all precious materials in our in-house goldsmith laboratory, since 1950.

  • Soldering of chains, rings, links
  • Simple repairs — clasps, hooks, jump rings
  • Ring resizing — widening or narrowing
  • Shortening bracelets and necklaces
  • Stone replacement and setting
  • Ultrasonic cleaning and polishing
  • Rhodium plating of white gold
  • Chain repair and broken links
  • Restoration of antique jewellery and vintage

Engravings with pantograph and laser.

We personalise jewellery and precious items with professional engraving techniques, from classic pantograph to the latest laser technology. Also custom laser cutting of pendants on silver and gold sheets.

II
Laser engravings

Maximum precision on curved surfaces and minimal details. Suitable also for special fonts and symbols.

III
Custom pendants

We laser cut custom pendants starting from sheets of silver and gold, based on the client's design or request.

IV
Service for jewellers

We also perform engravings and laser cuts for other jewellers and goldsmith workshops that wish to entrust us with these processes.

On request →

Watch straps on commission.

We have a stock assortment of original and generic straps for the most requested brands. When the model you are looking for is not available, we create it on commission relying on the main Italian leather producers and our partner artisan workshops.

Each strap is hand-cut and finished in the size, colour and finish you prefer. For those seeking something unique, we can reproduce specific designs and shades.

Available leathers
Vachetta Calf Alligator Crocodile Ostrich Cordovan Suede Fabric & nato Rubber
Custom watch straps — Cicala workshop with Italian leathers
Restyling of antique jewellery — transformation into new design at Cicala workshop

Restyling: a second life for your jewellery.

A ring that is no longer worn. An inherited necklace not to your taste. A pair of earrings from another era. In our workshop, they can become something new: a contemporary design, a reinterpretation, a jewel that carries the same history but lives in another era.

We work directly on gold, silver, stones. When needed, we melt the materials and reuse them to create a completely new piece. All by hand, all in-house, with the same care with which we create a jewel from scratch.

Would you prefer to convert the value? If instead you wish to sell the piece or use it as credit towards the purchase of a new jewel, discover our service of purchase with trade-in.

Always included with your purchases.

For those purchasing a watch
Battery replacement + cleaning, always complimentary

When you come to change your watch battery, we also offer you a complete cleaning of the case and bracelet. A small gesture to keep your watch always like new, regardless of when you purchased it.

For those purchasing jewellery
Complimentary jewellery cleaning in the first year

For the entire first year from purchase, the regular cleaning of your jewellery (polishing, ultrasound, setting check) is always offered. Afterwards, we continue to provide it at favourable conditions reserved for our customers.

The right time
to do things as they deserve.

I
Only original parts

Never generic substitutes. For every intervention, we use exclusively official components from the manufacturer, even when this extends the time.

II
Everything in-house

Goldsmith workshop and watchmaking workshop under the same roof. Every process is carried out by our artisans, under our direct supervision.

III
Partner workshop

For particularly complex processes or those requiring dedicated equipment, we rely on a trusted specialised partner workshop.

IV
Right timing

We don't rush. Valuable repairs require the necessary time to be done well. We assess urgencies on a case-by-case basis, but quality always comes first for us.

The time we dedicate to your jewellery is the first form of respect we can offer them.

From diagnosis to collection, in four steps.

01
Contact us

You bring the piece to one of our two locations during opening hours, or you write to us via WhatsApp or email attaching a photo. If you are in Genova and the request requires it, we can arrange home collection.

02
Receipt and estimate

We examine the piece in our workshop and issue you a detailed digital receipt with a unique code, which precisely identifies the object and the work to be done. The estimate is always free, clear and personalised.

03
Tracked process

Once the estimate is accepted, we proceed with the work. Every intervention is tracked at an IT level: you can always check the status of your piece by quoting the unique code received at the time of deposit.

04
Notification and collection

Once the work is completed, the system automatically notifies you: you can come to collect the piece in-store or receive insured shipping (for remote practices, after payment). Every intervention is accompanied by a written guarantee.

i
IT traceability
Each intervention has its own code

Detailed digital receipt with unique code, analytical description of the piece and the work. Each step is recorded in the system. When the work is ready, you receive an automatic notification: maximum security for you and your piece.

i
In Genova — dedicated service
Home collection and delivery

For special requests within the municipality of Genova, we organise the collection and delivery directly to your home, by appointment. A dedicated service for those who cannot move or for items of particular value that require maximum discretion.

Historic location — Ponente
Pegli
Via Martiri della Libertà, 23–25r — 16156 Genova
Tuesday – Saturday9:00 – 12:30  /  15:30 – 19:30
MondayBy appointment
Lunch breakBy appointment
Open on Google Maps →
Boutique — Centre
Via San Vincenzo
Via San Vincenzo, 110r — 16121 Genova
Tuesday – Saturday10:00 – 12:30  /  14:00 – 19:30
Lunch breakBy appointment
Open on Google Maps →

Do you have a piece of jewellery to repair
or a watch to restore?

Send us a photo, describe the problem, or come and visit us. We provide a clear and personalised estimate — with no obligation.

or

Quick answers on our workshop.

It depends on the type of intervention. Simple repairs (soldering, resizing, battery replacement) usually take a few days. Complete overhauls, vintage restorations, and more complex work can take weeks, especially when original spare parts need to be ordered from the manufacturer. We don't rush: every estimate includes the real estimated times, and we keep you updated.

Exclusively original spare parts from the manufacturer. Never generic substitutes. This means that sometimes supply times are longer, but it ensures that your watch or jewellery retains its value and authenticity over time.

Yes, we repair watches and jewellery from any source, even if not purchased from us. Our Pegli location hosts a watchmaking workshop equipped to work on quartz, automatic, and mechanical watches of all brands — both brands we officially handle and others.

Certainly. Our restyling service allows you to give new life to antique, inherited, or simply out-of-taste jewellery, transforming them into contemporary pieces. We work directly on the gold and stones, melting or remounting the original material. If you prefer to convert the value, discover our service of purchase with trade-in.

Yes, the estimate is always free and with no obligation. We prepare it after examining the piece in our workshop or based on the photos you send us. Proceed only if you are convinced of the proposed price and times.

All repairs entrusted to us are managed digitally. At the time of deposit, we issue a detailed digital receipt with a unique code: an analytical description that precisely identifies the object and the work to be done, for your and our maximum security. Once the work is completed, the system notifies you automatically so that you can proceed with collection. For remote deliveries, insured shipping occurs after payment.

Yes to both. For those living outside Genova, we handle the process remotely: you send the piece via insured courier, we work on it, and send it back after payment (always with full insurance). For those living in the Genova area, upon request we organise collection and delivery directly to your home: a dedicated service designed for those who cannot move or for items of particular value.

Yes. We perform pantograph engravings, laser engravings and laser cutting of pendants on silver and gold plates also for other jewellers and goldsmith workshops that wish to entrust us with these processes. We are preparing a dedicated page for the B2B service: in the meantime, contact us for more information and for a professional quote.