{"id":145083,"date":"2026-07-09T17:49:52","date_gmt":"2026-07-09T15:49:52","guid":{"rendered":"https:\/\/cicala.it\/personal-shopper-2\/"},"modified":"2026-07-09T17:49:52","modified_gmt":"2026-07-09T15:49:52","slug":"personal-shopper","status":"publish","type":"page","link":"https:\/\/cicala.it\/en\/personal-shopper\/","title":{"rendered":"Personal Shopper"},"content":{"rendered":"<style id=\"cps-style\">\n.cps{--cps-nero:#1a1a1a;--cps-ink:#2a2a26;--cps-oro:#7a6240;--cps-oro2:#cbbfa8;--cps-oro3:#b8966a;\n  --cps-crema:#faf8f5;--cps-crema2:#f3ece1;--cps-bordo:#e6e0d6;--cps-grigio:#5f5f5a;--cps-wa:#1fa855;\n  max-width:1200px;margin:0 auto;color:var(--cps-ink);line-height:1.65;display:flex;flex-direction:column}\n.cps *{box-sizing:border-box}\n\/* Il tema stringe il contenuto a 778px e lo allinea a sinistra (.descr.entry-content).\n   Qui la pagina \u00e8 larga: la centro. `:has` copre anche le pagine EN\/ES (id diversi). *\/\n@media(min-width:641px){\n  body.page-id-67318 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Meglio perdere l'intro che la chat. *\/\n@media(max-width:640px) and (max-height:700px){\n  .cps-intro{padding:14px 16px 4px}\n  .cps h1{font-size:22px;margin-bottom:4px}\n  .cps-sub{display:none}\n  .cps-chat iframe{min-height:400px}\n}\n<\/style><div class=\"cps\">\n\n  <div class=\"cps-top\">\n    <div class=\"cps-intro\">\n      <div class=\"cps-occhiello\">Personal consultation<\/div>\n      <h1>Personal shopper for jewellery and watches: we help you choose.<\/h1>\n      <div class=\"cps-filetto\"><\/div>\n      <p class=\"cps-sub\">Not sure which jewel or watch to choose? Tell us who it is for, the occasion and how much you want to spend.<span class=\"coda\"> In a few minutes we will show you the right pieces among more than 16,000 jewels and watches &mdash; exactly as we would in the shop, face to face.<\/span><\/p>\n    <\/div>\n    <div class=\"cps-chat-sez\">\n      <p class=\"cps-sottosez\">Write as you would speak to a shop assistant. No need to know collection or model names.<\/p>\n      <div class=\"cps-chat\">\n        <iframe src=\"https:\/\/status.cicalajewels.com\/ps?lang=en&#038;v=7\" title=\"Personal Shopper Cicala\" loading=\"eager\" allow=\"clipboard-write\"><\/iframe>\n      <\/div>\n    <\/div>\n    <div class=\"cps-passi\"><div class=\"cps-passo\"><div class=\"n\">1<\/div><p class=\"cps-passo-t\">You tell us<\/p><p>Who the gift is for, the occasion, the budget. Even a vague idea is enough.<\/p><\/div><div class=\"cps-passo\"><div class=\"n\">2<\/div><p class=\"cps-passo-t\">We suggest<\/p><p>Real pieces from our catalogue, with price and product page. Nothing generic.<\/p><\/div><div class=\"cps-passo\"><div class=\"n\">3<\/div><p class=\"cps-passo-t\">You decide calmly<\/p><p>Would you rather speak to a person? Call us or message us on WhatsApp at +39 010 698 1030.<\/p><\/div><\/div>\n  <\/div>\n\n  <div class=\"cps-sez cps-faq\">\n    <h2>The questions we are asked most<\/h2>\n    <p class=\"cps-sottosez\">If yours is not here, ask it directly above.<\/p>\n    <details open><summary>How much does the personal shopper service cost?<\/summary><div class=\"cps-risposta\">Nothing: the consultation is free and with no obligation. We help you choose among the jewellery and watches in our catalogue; then you decide whether to buy online or visit the shop.<\/div><\/details><details><summary>Can I pay in instalments?<\/summary><div class=\"cps-risposta\">Yes. At checkout you will find <strong>Klarna<\/strong> and <strong>PayPal<\/strong>, as well as credit card, Apple Pay, Google Pay and bank transfer. All the details are on the <a href=\"https:\/\/cicala.it\/en\/payment-methods\/\">payment methods<\/a> page.<\/div><\/details><details><summary>I need it by a specific date: will it arrive in time?<\/summary><div class=\"cps-risposta\">It depends on the piece: some are in the shop, others are made to order. Ask above, telling us the item and the date &mdash; we check real availability and tell you straight away whether it is feasible. General costs and times are on the <a href=\"https:\/\/cicala.it\/en\/shipping-costs\/\">shipping and costs<\/a> page.<\/div><\/details><details><summary>Can I have a name or a date engraved?<\/summary><div class=\"cps-risposta\">Yes, engraving is one of our oldest crafts. You can start from <a href=\"https:\/\/cicala.it\/en\/rings\/custom-rings\/\">custom rings<\/a>, <a href=\"https:\/\/cicala.it\/en\/bracelets\/personalized-bracelets\/\">personalised bracelets<\/a> or <a href=\"https:\/\/cicala.it\/en\/charms\/\">charms<\/a>. If you have something in mind that you cannot see, just ask: we make many things to measure.<\/div><\/details><details><summary>Which watch should I give a man?<\/summary><div class=\"cps-risposta\">It depends on how he will wear it. For formal use or a wedding, look at <a href=\"https:\/\/cicala.it\/en\/watches-timepieces\/classic-dress-watches\/\">classic watches<\/a>; if you want a mechanical watch to keep for years, <a href=\"https:\/\/cicala.it\/en\/watches-timepieces\/automatic-watches\/\">automatic watches<\/a>; if it is a second watch to alternate, see <a href=\"https:\/\/cicala.it\/en\/watches-timepieces\/certified-pre-owned-vintage-watches\/\">pre-owned watches<\/a>. Tell us your budget above and we will narrow it down together.<\/div><\/details><details><summary>What should I give for the birth of a child?<\/summary><div class=\"cps-risposta\">The most frequent requests are a pendant or a bracelet for the mother, often engraved with the name and the date. You will find our proposals among <a href=\"https:\/\/cicala.it\/en\/charms\/\">charms<\/a> and <a href=\"https:\/\/cicala.it\/en\/bracelets\/\">bracelets<\/a>. If you are looking for something for the baby, just ask: we will show you what we have.<\/div><\/details><details><summary>How do I choose a ring size?<\/summary><div class=\"cps-risposta\">If it is a surprise gift, the simplest way is to bring us a ring the person already wears: we measure it. Those with slender fingers are often more comfortable with a <em>comfort fit<\/em>, whose rounded inner profile slides more softly. You can start from the <a href=\"https:\/\/cicala.it\/en\/rings\/solitaire-rings\/\">solitaire ring<\/a>. When in doubt, ask above.<\/div><\/details><details><summary>Do you carry a brand I cannot see on the site?<\/summary><div class=\"cps-risposta\">It happens: not everything we carry is published online, and some pieces we only see in the boutique or on order. Write the brand or the model you are looking for above: if we can source it, we will tell you. The brands already online are <a href=\"https:\/\/cicala.it\/en\/brand\/\">on this page<\/a>.<\/div><\/details><details><summary>Can I see more photos of a piece?<\/summary><div class=\"cps-risposta\">Of course. Message us on <a href=\"https:\/\/wa.me\/390106981030\">WhatsApp<\/a> with the model: we will send you extra photos of the actual piece, so you really see it before deciding.<\/div><\/details><details><summary>I have already placed an order: where can I track it?<\/summary><div class=\"cps-risposta\">Shipping status and tracking are on the <a href=\"https:\/\/cicala.it\/en\/track-your-order\/\">Where is my order<\/a> page: you only need your order number and the email used at checkout. For anything else, call us at <a href=\"tel:+390106981030\">+39 010 698 1030<\/a> or message us on <a href=\"https:\/\/wa.me\/390106981030\">WhatsApp<\/a>: the personal shopper above cannot see orders.<\/div><\/details><details><summary>I would rather speak to a person.<\/summary><div class=\"cps-risposta\">Gladly &mdash; we are jewellers, not a website. Call us at <a href=\"tel:+390106981030\">+39 010 698 1030<\/a> or message us on <a href=\"https:\/\/wa.me\/390106981030\">WhatsApp<\/a>, Tuesday to Saturday. Or come to the shop: we are in Genoa, in Pegli and in the city centre.<\/div><\/details>\n  <\/div>\n\n  <div class=\"cps-sez cps-short\">\n    <h2>Or start from here<\/h2>\n    <p class=\"cps-sottosez\">If you already have an idea, go straight to the department.<\/p>\n    <div class=\"cps-tiles\"><a class=\"cps-tile\" href=\"https:\/\/cicala.it\/en\/fine-jewelry\/\"><img decoding=\"async\" src=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/05\/shop-hero-gioielli.webp\" alt=\"Jewellery\" loading=\"lazy\" width=\"1200\" height=\"800\"><span>Jewellery<\/span><\/a><a class=\"cps-tile\" href=\"https:\/\/cicala.it\/en\/watches-timepieces\/\"><img decoding=\"async\" src=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/05\/shop-hero-orologi.webp\" alt=\"Watches\" loading=\"lazy\" width=\"1200\" height=\"800\"><span>Watches<\/span><\/a><\/div>\n    <div class=\"cps-scorciatoie\"><a href=\"https:\/\/cicala.it\/en\/rings\/solitaire-rings\/\">Solitaires<\/a><a href=\"https:\/\/cicala.it\/en\/necklaces\/\">Necklaces<\/a><a href=\"https:\/\/cicala.it\/en\/bracelets\/\">Bracelets<\/a><a href=\"https:\/\/cicala.it\/en\/charms\/\">Charms<\/a><a href=\"https:\/\/cicala.it\/en\/brand\/\">All brands<\/a><\/div>\n  <\/div>\n\n  <div class=\"cps-sez cps-fiducia\">\n    <h2>Who answers you<\/h2>\n    <p>We have been jewellers in Genoa <strong>since 1950<\/strong>. Behind the advice you read here there is our real catalogue and, when needed, a person in flesh and blood: the same one you would find at the counter.<\/p>\n    <div class=\"cps-negozi\">\n      <div><strong>Pegli<\/strong>Via Martiri della Libert&agrave; 23-25r<\/div>\n      <div><strong>City centre<\/strong>Via San Vincenzo 110r<\/div>\n    <\/div>\n    <div class=\"cps-cta\"><a class=\"cps-btn cps-btn-wa\" href=\"https:\/\/wa.me\/390106981030\" target=\"_blank\" rel=\"noopener\"><svg aria-hidden=\"true\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M12 2a10 10 0 0 0-8.6 15.1L2 22l5-1.3A10 10 0 1 0 12 2zm0 18.2a8.2 8.2 0 0 1-4.2-1.2l-.3-.2-3 .8.8-2.9-.2-.3A8.2 8.2 0 1 1 12 20.2zm4.5-6.1c-.2-.1-1.5-.7-1.7-.8s-.4-.1-.6.1-.7.8-.8 1-.3.2-.5.1a6.7 6.7 0 0 1-3.3-2.9c-.3-.4.3-.4.7-1.3.1-.2 0-.3 0-.4l-.8-1.8c-.2-.5-.4-.4-.6-.4h-.5a1 1 0 0 0-.7.3 3 3 0 0 0-.9 2.2 5.2 5.2 0 0 0 1.1 2.7 11.8 11.8 0 0 0 4.5 4c1.7.7 2.3.8 3.2.6a2.7 2.7 0 0 0 1.8-1.2 2.2 2.2 0 0 0 .2-1.3c-.1-.1-.3-.2-.6-.3z\"\/><\/svg>Message us on WhatsApp<\/a><a class=\"cps-btn cps-btn-tel\" href=\"tel:+390106981030\"><svg aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M6.6 10.8a15.1 15.1 0 0 0 6.6 6.6l2.2-2.2a1 1 0 0 1 1-.25 11.4 11.4 0 0 0 3.6.6 1 1 0 0 1 1 1V20a1 1 0 0 1-1 1A17 17 0 0 1 3 4a1 1 0 0 1 1-1h3.5a1 1 0 0 1 1 1c0 1.25.2 2.45.6 3.6a1 1 0 0 1-.25 1z\"\/><\/svg>Call the shop &middot; +39 010 698 1030<\/a><\/div>\n    <div class=\"cps-servizi\"><a href=\"https:\/\/cicala.it\/en\/shipping-costs\/\">Shipping<\/a><a href=\"https:\/\/cicala.it\/en\/returns-exchanges-refunds\/\">Returns<\/a><a href=\"https:\/\/cicala.it\/en\/product-warranty\/\">Warranty<\/a><a href=\"https:\/\/cicala.it\/en\/payment-methods\/\">Payments<\/a><\/div>\n  <\/div>\n\n<\/div><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How much does the personal shopper service cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nothing: the consultation is free and with no obligation. We help you choose among the jewellery and watches in our catalogue; then you decide whether to buy online or visit the shop.\"}},{\"@type\":\"Question\",\"name\":\"Can I pay in instalments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. At checkout you will find Klarna and PayPal, as well as credit card, Apple Pay, Google Pay and bank transfer. All the details are on the payment methods page.\"}},{\"@type\":\"Question\",\"name\":\"I need it by a specific date: will it arrive in time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It depends on the piece: some are in the shop, others are made to order. Ask above, telling us the item and the date \u2014 we check real availability and tell you straight away whether it is feasible. General costs and times are on the shipping and costs page.\"}},{\"@type\":\"Question\",\"name\":\"Can I have a name or a date engraved?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, engraving is one of our oldest crafts. 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If you are looking for something for the baby, just ask: we will show you what we have.\"}},{\"@type\":\"Question\",\"name\":\"How do I choose a ring size?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If it is a surprise gift, the simplest way is to bring us a ring the person already wears: we measure it. Those with slender fingers are often more comfortable with a comfort fit, whose rounded inner profile slides more softly. You can start from the solitaire ring. When in doubt, ask above.\"}},{\"@type\":\"Question\",\"name\":\"Do you carry a brand I cannot see on the site?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It happens: not everything we carry is published online, and some pieces we only see in the boutique or on order. Write the brand or the model you are looking for above: if we can source it, we will tell you. The brands already online are on this page.\"}},{\"@type\":\"Question\",\"name\":\"Can I see more photos of a piece?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Of course. Message us on WhatsApp with the model: we will send you extra photos of the actual piece, so you really see it before deciding.\"}},{\"@type\":\"Question\",\"name\":\"I have already placed an order: where can I track it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Shipping status and tracking are on the Where is my order page: you only need your order number and the email used at checkout. For anything else, call us at +39 010 698 1030 or message us on WhatsApp: the personal shopper above cannot see orders.\"}},{\"@type\":\"Question\",\"name\":\"I would rather speak to a person.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Gladly \u2014 we are jewellers, not a website. Call us at +39 010 698 1030 or message us on WhatsApp, Tuesday to Saturday. 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