{"id":221479,"date":"2026-09-21T09:26:31","date_gmt":"2026-09-21T07:26:31","guid":{"rendered":"https:\/\/cicala.it\/maman-et-sophie-in-germany-and-austria\/"},"modified":"2026-09-21T09:26:31","modified_gmt":"2026-09-21T07:26:31","slug":"maman-et-sophie-in-germany-and-austria","status":"publish","type":"post","link":"https:\/\/cicala.it\/en\/maman-et-sophie-in-germany-and-austria\/","title":{"rendered":"Maman et Sophie in Germany and Austria: Sizes, Delivery, Warranty"},"content":{"rendered":"\n<p>Buying <strong>Maman et Sophie in Germany<\/strong> or in Austria means, in practice, buying from\nItaly: the house is Florentine, the workshop is Italian, and the German-language jewellery trade\ncarries it only in places. That is less of a problem than it sounds \u2014 an Italian parcel reaches\nMunich, Hamburg or Vienna with no customs step at all \u2014 but there is one thing worth getting right\nbefore ordering, and it is the ring size.<\/p>\n\n<figure class=\"wp-block-image cic-blogfig\" style=\"margin:30px auto;max-width:540px\"><img data-src=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE.jpg\" data-srcset=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE.jpg 1024w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-445x445.jpg 445w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-150x150.jpg 150w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-600x600.jpg 600w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-300x300.jpg 300w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-768x768.jpg 768w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-280x280.jpg 280w\"   src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" class=\"attachment-full size-full lazyload\" alt=\"Maman et Sophie 18kt gold bracelet with five London blue topaz hearts\" loading=\"lazy\" decoding=\"async\" style=\"width:100%;height:auto;display:block\"  sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><noscript><img width=\"1024\" height=\"1024\" src=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE.jpg\" class=\"attachment-full size-full\" alt=\"Maman et Sophie 18kt gold bracelet with five London blue topaz hearts\" loading=\"lazy\" decoding=\"async\" style=\"width:100%;height:auto;display:block\" srcset=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE.jpg 1024w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-445x445.jpg 445w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-150x150.jpg 150w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-600x600.jpg 600w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-300x300.jpg 300w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-768x768.jpg 768w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/1A6272DB-7D74-4CD4-8A2C-7FD32E3CCFCE-280x280.jpg 280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/noscript><figcaption style=\"font-size:.86rem;color:#6b635a;margin-top:8px\">Five London blue topaz hearts hanging free along an 18kt gold chain.<\/figcaption><\/figure>\n\n<h2>What you are actually buying<\/h2>\n<p>Eighteen-carat gold or 925 sterling silver, natural coloured stones, and a house style that is\nwarmer and more superstitious than the Northern European norm: hearts, amulets, lucky charms,\nsmall pieces given to mark a birth or a reconciliation. Over twelve hundred references from the\nbrand sit in our catalogue, from about 50 \u20ac in silver to past 1.500 \u20ac in gold with diamonds. The\nsignature that repeats across the range is a small pierced heart closing a chain.<\/p>\n<p>Four bracelets give the measure of it:<\/p>\n<ul>\n<li><a href=\"\/en\/bracelets\/maman-et-sophie-yellow-gold-bracelet-with-five-floating-london-blue-topaz-hearts\/\">Five floating London blue topaz hearts<\/a>, 18kt yellow gold,\n<strong>409 \u20ac<\/strong> as we write.<\/li>\n<li><a href=\"\/en\/bracelets\/bracelet-5-lucky-horn-maman-et-sophie-brtie5\/\">BRTIE5, the five lucky horns<\/a>, <strong>389 \u20ac<\/strong> \u2014 the\n<em>cornetto<\/em> is the Neapolitan charm against bad luck, and wearing five of them is a very\nItalian kind of insurance.<\/li>\n<li><a href=\"\/en\/pearl-bracelets\/maman-et-sophie-pearl-sapphire-bracelet-bpdrpzpe\/\">BPDRPZPE, pearls and sapphires<\/a>, listed 489 \u20ac and\n<strong>415,65 \u20ac<\/strong> on our page today.<\/li>\n<li><a href=\"\/en\/bracelets\/18kt-blue-clouds-bracelet\/\">The 18kt \u00abNuvole\u00bb bracelet in pale blue<\/a>, <strong>425 \u20ac<\/strong>.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image cic-blogfig\" style=\"margin:30px auto;max-width:540px\"><img data-src=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A.jpg\" data-srcset=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A.jpg 1024w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-445x445.jpg 445w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-150x150.jpg 150w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-600x600.jpg 600w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-300x300.jpg 300w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-768x768.jpg 768w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-280x280.jpg 280w\"   src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" class=\"attachment-full size-full lazyload\" alt=\"Maman et Sophie BRTIE5 bracelet with five lucky horn charms\" loading=\"lazy\" decoding=\"async\" style=\"width:100%;height:auto;display:block\"  sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><noscript><img width=\"1024\" height=\"1024\" src=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A.jpg\" class=\"attachment-full size-full\" alt=\"Maman et Sophie BRTIE5 bracelet with five lucky horn charms\" loading=\"lazy\" decoding=\"async\" style=\"width:100%;height:auto;display:block\" srcset=\"https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A.jpg 1024w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-445x445.jpg 445w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-150x150.jpg 150w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-600x600.jpg 600w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-300x300.jpg 300w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-768x768.jpg 768w, https:\/\/cicala.it\/wp-content\/uploads\/2026\/02\/2425DDA9-09AB-48D5-BC28-C2A5AE15AF1A-280x280.jpg 280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><\/noscript><figcaption style=\"font-size:.86rem;color:#6b635a;margin-top:8px\">BRTIE5: five cornetti, the Neapolitan charm, on one chain.<\/figcaption><\/figure>\n\n<h2>The one real obstacle to Maman et Sophie in Germany: sizes<\/h2>\n<p>German, Austrian and Swiss jewellers quote rings by the inner <em>diameter<\/em> in millimetres \u2014\nyou will have been told you are a 17 or a 17,5. Italy quotes the inner circumference minus forty,\nso the same finger is an Italian 13,5. A 17 mm diameter is roughly 53,4 mm of circumference, which\nlands on an Italian 13; 16,5 mm is about an Italian 12. Necklaces are easier, because the pieces in\nthis range are adjustable across three rings and cover 36 to 42 cm in one purchase.<\/p>\n\n\n<h3>Ring sizes: the one thing worth checking twice<\/h3>\n<p>Italian sizes count the inner circumference in millimetres and then take forty off it: a finger\nmeasuring 52 mm is a French 52 and an Italian 12. Germany, Austria and Switzerland quote the\ninner diameter instead (16,5 mm is about an Italian 12), and a British N lands around an Italian\n13. Our <a href=\"https:\/\/cicala.it\/en\/guida-alla-misura-dell-anello\/\">ring size guide<\/a> has the full conversion table, and if you\nare between two numbers write to us before ordering: it is a two-minute answer, and it saves a\nreturn.<\/p>\n\n\n<h3>Maman et Sophie in Germany: delivery, VAT and the two-year warranty<\/h3>\n<p>Germany, Austria and Italy are one customs territory: no duty, no clearance fee, nothing to pay\nat the door, and VAT settled at checkout against the delivery address. Parcels go out insured,\ntracked and anonymously packed \u2014 see <a href=\"https:\/\/cicala.it\/en\/shipping-costs\/\">shipping and costs<\/a>, two\nto seven working days for Europe. The two-year <em>Gew\u00e4hrleistung<\/em> a German buyer expects is\nthe same EU legal warranty of conformity we give, valid wherever you live in the Union, and the\nmaker's card travels in the box on top of it.<\/p>\n\n<h3>If the size is wrong anyway<\/h3>\n<p>There are fourteen days to withdraw, and for a ring the practical route is usually an exchange\nrather than a return \u2014 write before sending anything back. Our\n<a href=\"https:\/\/cicala.it\/en\/guida-alla-misura-dell-anello\/\">ring size guide<\/a> has the conversion table, and a piece of cotton thread\nand a ruler settle the question in two minutes.<\/p>\n\n\n<h2>Ordering from Italy: what a European buyer actually gets<\/h2>\n<p>Cicala Gioiellerie is a jeweller in Genoa, on the Italian riviera. We opened in 1950, we\nstill sell out of a real boutique with a goldsmith's bench behind it, and sending a parcel to\nParis, Munich, Vienna or Rotterdam is ordinary Tuesday work. Inside the European Union the\nmechanics are simpler than most people expect.<\/p>\n<ul>\n<li><strong>No customs, no clearance fee, no paperwork.<\/strong> Italy and the rest of the Union\nare one customs territory: the parcel travels as if it came from a shop in your own city.<\/li>\n<li><strong>VAT is already in the price<\/strong> and is calculated at checkout against the\ndelivery address. Nothing is added at the door, and nothing is hidden before it.<\/li>\n<li><strong>Insured, tracked, and packed anonymously.<\/strong> Nothing printed on the box says what\nis inside. The exact delivery cost appears before you pay \u2014 see\n<a href=\"https:\/\/cicala.it\/en\/shipping-costs\/\">shipping and costs<\/a> \u2014 and Europe is quoted at two to seven\nworking days.<\/li>\n<li><strong>Two years of legal warranty of conformity<\/strong>, valid across the Union wherever you\nlive, on top of the maker's own warranty card that travels in the box:\n<a href=\"https:\/\/cicala.it\/en\/product-warranty\/\">warranty page<\/a>.<\/li>\n<li><strong>Fourteen days to change your mind<\/strong> under the\n<a href=\"https:\/\/cicala.it\/en\/returns-exchanges-refunds\/\">returns policy<\/a>, with card, PayPal, Apple Pay, Google Pay or bank\ntransfer at <a href=\"https:\/\/cicala.it\/en\/payment-methods\/\">checkout<\/a>.<\/li>\n<li><strong>A workshop, not a warehouse.<\/strong> What we sell we also repair, in our own\n<a href=\"https:\/\/cicala.it\/en\/jewelry-watch-repair\/\">workshop<\/a> \u2014 and we answer e-mail in English.<\/li>\n<\/ul>\n\n\n<p><a href=\"https:\/\/cicala.it\/en\/brand\/maman-et-sophie\/\" class=\"cicala-cta\" style=\"display:inline-block;margin:6px 10px 6px 0;padding:13px 26px;background:#1a1d24;color:#fff;text-decoration:none;border-radius:8px;font-weight:600;font-size:.95rem;letter-spacing:.02em\">See the Maman et Sophie collection &rarr;<\/a><\/p>\n\n<h2>Frequently asked questions<\/h2>\n<h3>Is Maman et Sophie sold in Germany and Austria?<\/h3>\n<p>Only in places, and rarely as a full range. The complete catalogue is Italian: we list over twelve hundred references with delivery to German and Austrian addresses.<\/p>\n<h3>Is there customs duty on a parcel from Italy?<\/h3>\n<p>No. Italy, Germany and Austria are inside the same customs territory: no duty, no clearance fee, nothing collected on delivery. VAT is calculated at checkout.<\/p>\n<h3>How do German ring sizes convert to Italian ones?<\/h3>\n<p>German sizes are the inner diameter in millimetres, Italian sizes the circumference minus forty: 16,5 mm is about an Italian 12, and 17 mm about an Italian 13.<\/p>\n<h3>What warranty applies?<\/h3>\n<p>The same two-year EU legal warranty of conformity you would get from a German seller, plus the maker's warranty card supplied with each piece.<\/p>\n<h3>What do the pieces cost?<\/h3>\n<p>From around 50 \u20ac in 925 silver to over 1.500 \u20ac in 18kt gold with diamonds; the bracelets in this article run from 389 \u20ac to 425 \u20ac at the time of writing.<\/p>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Is Maman et Sophie sold in Germany and Austria?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Only in places, and rarely as a full range. 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Germany and Austria means ordering from Italy: four bracelets to know, the German-to-Italian ring size conversion, EU delivery with no customs and the two-year warranty.<\/p>\n","protected":false},"author":57,"featured_media":229399,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4736],"tags":[9337,9338,3533],"class_list":["post-221479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jewelry","tag-austria","tag-germany","tag-maman-et-sophie"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Maman et Sophie in Germany: sizes and delivery<\/title>\n<meta name=\"description\" content=\"Maman et Sophie in Germany and Austria: four bracelets from 389 \u20ac, German to Italian ring size conversion, no customs 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