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Personal consultation

Personal shopper for jewellery and watches: we help you choose.

Not sure which jewel or watch to choose? Tell us who it is for, the occasion and how much you want to spend. In a few minutes we will show you the right pieces among more than 16,000 jewels and watches — exactly as we would in the shop, face to face.

Write as you would speak to a shop assistant. No need to know collection or model names.

1

You tell us

Who the gift is for, the occasion, the budget. Even a vague idea is enough.

2

We suggest

Real pieces from our catalogue, with price and product page. Nothing generic.

3

You decide calmly

Would you rather speak to a person? Call us or message us on WhatsApp at +39 010 698 1030.

The questions we are asked most

If yours is not here, ask it directly above.

How much does the personal shopper service cost?
Nothing: the consultation is free and with no obligation. We help you choose among the jewellery and watches in our catalogue; then you decide whether to buy online or visit the shop.
Can I pay in instalments?
Yes. At checkout you will find Klarna and PayPal, as well as credit card, Apple Pay, Google Pay and bank transfer. All the details are on the payment methods page.
I need it by a specific date: will it arrive in time?
It depends on the piece: some are in the shop, others are made to order. Ask above, telling us the item and the date — we check real availability and tell you straight away whether it is feasible. General costs and times are on the shipping and costs page.
Can I have a name or a date engraved?
Yes, engraving is one of our oldest crafts. You can start from custom rings, personalised bracelets or charms. If you have something in mind that you cannot see, just ask: we make many things to measure.
Which watch should I give a man?
It depends on how he will wear it. For formal use or a wedding, look at classic watches; if you want a mechanical watch to keep for years, automatic watches; if it is a second watch to alternate, see pre-owned watches. Tell us your budget above and we will narrow it down together.
What should I give for the birth of a child?
The most frequent requests are a pendant or a bracelet for the mother, often engraved with the name and the date. You will find our proposals among charms and bracelets. If you are looking for something for the baby, just ask: we will show you what we have.
How do I choose a ring size?
If it is a surprise gift, the simplest way is to bring us a ring the person already wears: we measure it. Those with slender fingers are often more comfortable with a comfort fit, whose rounded inner profile slides more softly. You can start from the solitaire ring. When in doubt, ask above.
Do you carry a brand I cannot see on the site?
It happens: not everything we carry is published online, and some pieces we only see in the boutique or on order. Write the brand or the model you are looking for above: if we can source it, we will tell you. The brands already online are on this page.
Can I see more photos of a piece?
Of course. Message us on WhatsApp with the model: we will send you extra photos of the actual piece, so you really see it before deciding.
I have already placed an order: where can I track it?
Shipping status and tracking are on the Where is my order page: you only need your order number and the email used at checkout. For anything else, call us at +39 010 698 1030 or message us on WhatsApp: the personal shopper above cannot see orders.
I would rather speak to a person.
Gladly — we are jewellers, not a website. Call us at +39 010 698 1030 or message us on WhatsApp, Tuesday to Saturday. Or come to the shop: we are in Genoa, in Pegli and in the city centre.

Or start from here

If you already have an idea, go straight to the department.

JewelleryJewelleryWatchesWatches
SolitairesNecklacesBraceletsCharmsAll brands

Who answers you

We have been jewellers in Genoa since 1950. Behind the advice you read here there is our real catalogue and, when needed, a person in flesh and blood: the same one you would find at the counter.

PegliVia Martiri della Libertà 23-25r
City centreVia San Vincenzo 110r
Message us on WhatsAppCall the shop · +39 010 698 1030
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